RAYNARD & GOGOL

Online Legal Claims Specialists

Online legal claims Specialists

If you’ve experienced poor customer service and are considering pursuing a claim in a UK Small Claims Court, then Raynard & Gogol are the specialist firm to represent you.

RAYNARD & GOGOL - PRIVACY POLICY

Privacy Policy for Raynard & Gogol Online Claims Specialists

Effective Date: March 14 2025

At Raynard & Gogol Online Claims Specialists, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.


1. Information We Collect

We collect the following types of personal data to provide and improve our services:

  • Personal Identification Information: Name, email address, phone number, address, date of birth, etc.

  • Claim-Related Information: Details related to the claims process, such as documents, case information, and communication with our team.

  • Technical Information: Information about your device, browser, IP address, and usage of our website.

2. How We Collect Information

We collect information in the following ways:

  • Direct Interactions: When you provide us with information through our website, email, phone calls, or through our online claims portal.

  • Automated Technologies: When you browse our website, we may automatically collect information such as usage data, cookies, and tracking technologies.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process your claims and provide our services.

  • To communicate with you about your claim or related services.

  • To improve our website, services, and customer support.

  • To send you relevant marketing communications (if you have opted-in).

  • To comply with legal and regulatory obligations.

4. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

  • Service Providers: We may share your data with third-party vendors and service providers who assist us in running our business (e.g., IT support, email service providers).

  • Legal Requirements: We may disclose your personal information if required by law, such as to comply with a subpoena or regulatory request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company.

5. Data Security

We take the security of your personal data seriously and use commercially reasonable safeguards to protect it from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete personal information.

  • Deletion: You can request the deletion of your personal data (subject to certain conditions).

  • Restriction: You can request restrictions on the processing of your data.

  • Objection: You can object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact us, using one of the green contact buttons.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can adjust your browser settings to reject cookies, but this may limit your ability to use certain features of our site. For more information, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us  by using the green contact button below.

Raynard & Gogol Online Claims Specialists